Phone Counseling refers to any type of psychological service performed over the mobile phone or telephone.
This counseling ranges from individual, couple or group psychotherapy with a professional therapist to psychological first aid provided by para-professional counselors.
In-person therapists often advise clients to make use of telephone-crisis counseling to provide the client with an avenue to obtain support outside of therapy if they cannot be reached in an emergency or at the conclusion of a therapeutic relationship.
You can reach us during emergencies and crisis via phone. Based on the severity, the phone counselling will be available 24 x 7.
Eg:
- When you are feeling suicidal, you can reach out to your counsellor.
- Phone counselling during pregnancy.
A recent study found that more than half of clients (58%) who had experienced both in-person and phone counseling preferred phone counseling. A 2002 study found that phone counseling clients rate their counseling relationship similarly to in-person clients. Phone counseling has been established as an effective treatment for diagnoses ranging from conditions like depression to agarophobia.